We understand that starting treatment can bring many questions. At Nova Vital Recovery, our goal is to help you feel informed, supported, and more confident about the recovery process. Below, you’ll find answers to common questions about admissions, visitation, daily life during treatment, and what you can expect while receiving care at our facility.
You can begin online by visiting our Contact Page. Share your name, phone number, email, and a short message. Our team will contact you as soon as possible.
You can also call us at (318) 224-4967 during normal business hours. If you call after hours, please leave a voicemail.
Yes. Nova Vital Recovery offers medically supported detox for clients who need help managing withdrawal. During detox, our medical team monitors clients 24 hours a day in a safe and supportive setting.
When appropriate, medication-assisted treatment may be used to help reduce withdrawal symptoms. Each plan is reviewed by our medical staff and based on the client’s needs.
Nova Vital Recovery accepts several payment options for treatment.
Co-insurance may apply for some private insurance plans.
You may bring your current prescribed medications with you. Our medical staff will review each medication to decide whether it is appropriate during treatment.
Please call ahead if you expect to arrive late. Our admissions team will help make arrangements and keep your intake process as smooth as possible.
Yes. During admission, clients may make a phone call to let family know they arrived safely. After the first week, clients may make calls during approved leisure times, often in the late afternoon.
Emergency, legal, attorney, or other special calls may be approved by a counselor.
Yes. Clients may receive mail while in treatment. Please include the client’s name and use the address below.
Client’s Name
c/o Nova Vital Recovery Center
4396 Hwy 80
Ruston, Louisiana 71270
Mail and packages are usually given out around 4:00 p.m., Monday through Friday. All mail and packages are opened in front of staff and reviewed for safety.
Visitation follows current Louisiana Department of Health guidance. Family visitation and family therapy sessions may be arranged with the client’s counselor when approved by the treatment team.
All visits are supervised and available on a limited basis. When available, visitation is often scheduled on Saturday or Sunday.
Smoking tobacco is allowed only in designated outdoor areas during approved leisure times.
Yes. However, your vehicle will be parked offsite. You must give your keys to staff during admission.
You will not be allowed to access your vehicle while in the program. Your keys will be returned at discharge.
Yes. Television and approved reading are allowed during scheduled leisure times. Special occasions may require staff approval.
Clients are discouraged from bringing outside snacks or drinks during admission. Vending machines are available on the premises and accept cash, credit cards, and debit cards.
Wedding rings and wristwatches are the only jewelry allowed. Cosmetics are permitted in moderation, but your counselor may restrict certain items if needed.
Approved family members or significant others may drop off items any day from 9:00 a.m. to 5:00 p.m. Items must be left at the front desk. Visits are not permitted during item drop-offs.
Some items are not allowed inside the residence. If these items are brought in, staff will secure them until discharge. Illegal items will not be returned and will be disposed of properly.